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security questionnaire management
security questionnaire management

Customer security reviews

If your enterprise customer sends 300 questions at 5 PM Friday, we already built your answers. After six months, our response library absorbs 40 to 60% of each questionnaire — making every future one faster and cheaper.

Every questionnaire builds your library

The first security questionnaire is the most expensive. Each subsequent one is cheaper because we maintain and expand your response library. By month six, the library handles the majority of standard questions and your team is barely involved.

Upgrade to Growth retainer when questionnaire volume reaches three or more per month — retainer pricing is more economical at that volume.

Pricing tiers

Launch · Per questionnaire
$950–$2,000
per questionnaire · 3–5 business day turnaround · Converts to Growth above 3/month
$185/hr for complex questionnaires (200+ questions)
  • Questionnaire completion (one at a time)
  • Security response knowledge base (grows with each engagement)
  • Red flag identification (compliance gaps affecting the deal)
  • GRC platform response library upload
  • Standard: $950–$1,200 │ Complex (100–200 questions): $1,400–$2,000
  • Converts to Growth retainer above 3 questionnaires per month
Growth · Most popular
$1,600–$3,200
per month · Up to 15 questionnaires/month · 3–5 business day SLA
Overage: $150/questionnaire beyond 15/month · 1 week onboarding
  • Managed questionnaire response service (up to 15/month)
  • Security response knowledge base (maintained and expanded monthly)
  • Standard security one-pager (customer-facing)
  • Security posture summary (updated quarterly)
  • Common objection guide for sales team
Scale
$3,200–$6,500+
per month · Unlimited questionnaires · 48-hr standard SLA · 24-hr priority SLA
Overage: $225/hr for government/FedRAMP scope · 3–5 days onboarding
  • Everything in Growth, plus:
  • Unlimited questionnaire responses per month
  • Trust Center setup and ongoing maintenance
  • Custom security one-pager per product line
  • Enterprise RFP security section support
  • Sales team security objection training (quarterly)
  • Government and FedRAMP-adjacent questionnaire support
  • Customer-facing security white paper (annual)
  • CAIQ (CSA STAR) completion and maintenance

The compounding benefit

  • After six months, the library absorbs 40–60% of each questionnaire — effective per-hour rate improves significantly
  • Completing SOC 2 eliminates 60–70% of questionnaire questions permanently

Completing SOC 2 eliminates 60 to 70% of questionnaire questions permanently.

We can show you how the two investments interact — lower questionnaire volume is one of the clearest ROI signals from SOC 2.